Business Intelligence

What is Business Intelligence?

Business intelligence (BI) represents tools and systems that play a key role in the strategic planning process within a corporation. These BI systems allow a company to gather, store, access and analyse corporate data to aid in decision-making. Generally, these systems will illustrate business intelligence in the areas of customer profiling, customer support, market research, market segmentation, product profitability, statistical analysis, and inventory and distribution analysis to name a few.

Most companies possess and collect large amounts of data from the different business operations. Most business still rely on traditional programs such as Excel, Access and other database applications to analyse the huge amount of data. These are also done in isolation and companies ends up with multiple reports or software programs that make it difficult to consolidate information, analyse it and make strategic business decisions. It is here where Business Intelligence plays an important role as it allows business to collate information into one platform that allows for quicker and faster business decisions and reduced human resource time and input.

Why use Business Intelligence?

The BI implementation can benefit your Business giving you more information quantity with high level of quality in less time:

• Allow you to compare your business from a past, to current to where it is going
• Get key business reports wherever and whenever you need them
• Get insight and understand customer behaviour
• Improve the speed and quality of business decisions
• Utilise all available data, especially that which is hidden
• Allow for timely business decisions and not when it is too late
• Create a single entry point across the organisation
• Reduce Costs
  • Operational efficiency is improved
  • Report delays are eliminated
  • Access to customer/supplier information allows for informed and improved contractual agreements
• Increased Revenue
  • Information can be sold as an add-on to customers, partners, and suppliers
  • Allows for better market analysis which will improve strategy
  • Empower your sales force
• Improved Customer Satisfaction
  • Give users the means to make informed decisions
  • Allows for informed quick decisions
  • Factual information minimises assumptions

Our Business Intelligence Offering

SOQ Solutions assist customers with Business Intelligence selection, execution and solution implementation:

• Requirements specification identification
  • KPI
  • Analytics reports
  • Business alerts
• Technical solution definition
  • Technical architecture
  • Requirements evaluations & viability analysis
  • Software solutions evaluation & "Affordable Solution" identification
  • Solution customization design
• On-demand developments
  • Data Mining
  • ETL process
  • Interfaces development
• Installation & Configuration
• User SOP’s
• User Training
• Ongoing support